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匯出:
Excel格式
期刊論文
Ching-Chow Yang; Shu-Hsien Tai ; Yu-Yin Kuo , “Empirical Analysis of Critical Success Factors in Service Industry” ,
2016
,
Journal of Quality品質學報
, vol.Vol.23 , p.415-424.
(EI期刊)
Ching-Chow Yang; Shu-Hsien Tai; Chen-Hou Chu , “Linking employee satisfaction with customer loyalty in Bank Industry” ,
2016
,
Journal of Quality品質學報
, vol.Vol.23 , p.171-180.
(EI期刊)
研討會論文
戴淑賢;張學麟;周永燦;張中卓 , “建材銀行在台灣導入之研究” ,
2022
,
2022中
, 2022 /11 /11 ~ 2022 /11 /13 , 中華民國 台灣 .
Shu-Hsien Tai, Chung-Cho Chang , “The application of Triz on improve cycling safety ” ,
2022
,
The 13th International Conference on Systematic Innovation (ICSI)
, 2022 /10 /15 ~ 2022 /10 /16 , 中華民國 台灣 .
Chung-Cho Chang; Shu-Hsien Tai , “Investigating the Strategy of internationalization Architectural Design in Taiwan within the Conceptual Design International Competitition ” ,
2022
,
Virtual Conference of The International Conference on Industrial and Systems Engineering, Technology, Innovation, and Management (ICISETIM)
, 2022 /4 /22 ~ 2022 /4 /23 , Republic of Indonesia .
楊錦洲;周永燦;戴淑賢 , “從創新與顧客價值觀點探討創新之關鍵成功要素” ,
2019
,
中華民國品質學會第55屆年會暨國際品質管理研討會(ISQM)
, 2019 /11 /2 ~ 2019 /11 /2 , 中華民國 台灣 .
Shu-Hsien Tai; Ching-Chow Yang; Chung-Cho Chang , “Study of Customer Delight through Service Innovation base on Customer Value and Attractive Quality” ,
2016
,
The Asian Network for Quality (ANQ)
, 2016 /9 /21 ~ 2016 /9 /22 , Russia .
Shu-Hsien Tai; Ching-Chow Yang ; Chi-Jei Yang , “Build Core Competencies of Brand Development in the Service Industry” ,
2015
,
The Asian Network for Quality (ANQ)
, 2015 /9 /21 ~ 2015 /9 /25 , 中華民國 台灣 .
Shu-Hsien Tai; Ching-Chow Yang; Yi-Jie Chen , “mplementation and Effectiveness of Strategic Actions Used to Reduce Employee Variability in the Service Sector” ,
2014
,
17th International conference quality and service sciences (QMOD-ICQSS)
, 2014 /9 /3 ~ 2014 /9 /5 , Czech Republic .
Ching-Chow Yang; Shu-Hsien Tai; Chen-Hou Chu , “Linking employee satisfaction with customer loyalty in Bank” ,
2014
,
The Asian Network for Quality (ANQ)
, 2014 /8 /5 ~ 2014 /8 /8 , Republic of Singapore .
Shu-Hsien Tai; Ching-Chow Yang , “Relationship between personality traits, person-organization fit and service-oriented organizational citizenship behavior” ,
2013
,
The Global Symposium on Social Sciences (IBSSS)
, 2013 /11 /21 ~ 2013 /11 /23 , Japan .
Ching-Chow Yang; Shu-Hsien Tai ; Yu-Yin Kuo , “Empirical Analysis of Critical Success Factors in Service industry” ,
2013
,
The Asian Network for Quality (ANQ)
, 2013 /10 /14 ~ 2013 /10 /18 , Thailand .
Ching-Chow Yang; Shu-Hsien Tai , “The evaluation of critical success factors for the service industries” ,
2013
,
16th international conference quality, and service sciences (QMOD-ICQSS)
, 2013 /9 /4 ~ 2013 /9 /6 , Republic of Slovenia .