著作管理系統
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期刊論文
  1. Ching-Chow Yang; Shu-Hsien Tai ; Yu-Yin Kuo , “Empirical Analysis of Critical Success Factors in Service Industry” , 2016 , Journal of Quality品質學報 , vol.Vol.23 , p.415-424. (EI期刊)
  2. Ching-Chow Yang; Shu-Hsien Tai; Chen-Hou Chu , “Linking employee satisfaction with customer loyalty in Bank Industry” , 2016 , Journal of Quality品質學報 , vol.Vol.23 , p.171-180. (EI期刊)
研討會論文
  1. Chung-Cho Chang; Shu-Hsien Tai , “Investigating the Strategy of internationalization Architectural Design in Taiwan within the Conceptual Design International Competitition ” , 2022 , Virtual Conference of The International Conference on Industrial and Systems Engineering, Technology, Innovation, and Management (ICISETIM) , 2022 /4 /22 ~ 2022 /4 /23 , Republic of Indonesia .
  2. 楊錦洲;周永燦;戴淑賢 , “從創新與顧客價值觀點探討創新之關鍵成功要素” , 2019 , 中華民國品質學會第55屆年會暨國際品質管理研討會(ISQM) , 2019 /11 /2 ~ 2019 /11 /2 , 中華民國 台灣 .
  3. Shu-Hsien Tai; Ching-Chow Yang; Chung-Cho Chang , “Study of Customer Delight through Service Innovation base on Customer Value and Attractive Quality” , 2016 , The Asian Network for Quality (ANQ) , 2016 /9 /21 ~ 2016 /9 /22 , Russia .
  4. Shu-Hsien Tai; Ching-Chow Yang ; Chi-Jei Yang , “Build Core Competencies of Brand Development in the Service Industry” , 2015 , The Asian Network for Quality (ANQ) , 2015 /9 /21 ~ 2015 /9 /25 , 中華民國 台灣 .
  5. Shu-Hsien Tai; Ching-Chow Yang; Yi-Jie Chen , “mplementation and Effectiveness of Strategic Actions Used to Reduce Employee Variability in the Service Sector” , 2014 , 17th International conference quality and service sciences (QMOD-ICQSS) , 2014 /9 /3 ~ 2014 /9 /5 , Czech Republic .
  6. Ching-Chow Yang; Shu-Hsien Tai; Chen-Hou Chu , “Linking employee satisfaction with customer loyalty in Bank” , 2014 , The Asian Network for Quality (ANQ) , 2014 /8 /5 ~ 2014 /8 /8 , Republic of Singapore .
  7. Shu-Hsien Tai; Ching-Chow Yang , “Relationship between personality traits, person-organization fit and service-oriented organizational citizenship behavior” , 2013 , The Global Symposium on Social Sciences (IBSSS) , 2013 /11 /21 ~ 2013 /11 /23 , Japan .
  8. Ching-Chow Yang; Shu-Hsien Tai ; Yu-Yin Kuo , “Empirical Analysis of Critical Success Factors in Service industry” , 2013 , The Asian Network for Quality (ANQ) , 2013 /10 /14 ~ 2013 /10 /18 , Thailand .
  9. Ching-Chow Yang; Shu-Hsien Tai , “The evaluation of critical success factors for the service industries” , 2013 , 16th international conference quality, and service sciences (QMOD-ICQSS) , 2013 /9 /4 ~ 2013 /9 /6 , Republic of Slovenia .